Corporate Partners - Marketing Messages

Partners

			Abacus Cloud is a carrier class, next generation virtual PBX, UC, Collaboration, Mobility, Conferencing, IP Fax, IP Contact Center and SIP Trunk platform that is device and bandwidth agnostic. We provide superior advanced communications and reduce your monthly telecom costs by up to 50%. This is accomplished by shared resources, an “all in” feature set, flexible unlimited or metered pricing plans and replacing dedicated physical circuits with virtual circuits. Abacus Cloud is powered by hardened SAS70 Type II SunGard data centers, highly resilient and redundant Tier 1 carriers, virtual server environment, Internap blended bandwidth and high definition audio end points. All of which translates into more quality, more security, more mobility, more redundancy, more resiliency and more metrics than you can afford to buy, install, manage and upgrade on your own.
			Computer Instruments Inc. is a seasoned innovator in the development of self-service IVR, CTI, IP Phone, Web, Messaging, and Vertical Applications. Designing business applications for over 30 years, Computer Instruments has established a reputation for pioneering self-service, automated telephony solutions. CI offers a packaged approach with the eIVR Solution Platform. Computer Instruments also offers application development and custom builds for the Avaya Voice Portal, with an emphasis on user-friendly interfaces for easy customer administration.
			Delivered as a toolbar inside your browser, Contivio is the complete inbound and outbound multi-channel cloud based contact center and telephony SaaS solution. Their patented "Angels" sit in the cloud and integrate Contivio to any web or windows CRM solution within minutes, allowing you to extend the core functionality of your existing CRM solution, and run your entire communications backbone virtually today!"
			Digital DataVoice (DDV) creates and implements solutions to help our clients manage customer interactions. With our unsurpassed level of experience and expertise, we create world class solutions on time and on budget. We have years of experience with the key call center technologies such as IVR, CTI, Voice Recognition, Universal Queue, and CRM. Our knowledge of the interoperability requirements of today's Customer Interaction Center (CIC) gives DDV the ability to quickly create and deploy a customized, scalable solution that will give you a significant time-to-market advantage. This translates to significant cost savings and broadened revenue opportunities – the framework for your company's competitive advantage.
			Since 1979, General Communications Corporation (GCC) has made it possible for small to large sized businesses to take advantage of communications technology in order to reduce their costs, improve their productivity and enhance customer experiences. GCC has been supplying businesses throughout New England and across the globe with dependable VoIP and digital telephone systems and advanced applications and solutions. GCC provides complete equipment, installation, cabling, programming and training and offers service, maintenance and warranty repair.
			Integrated Voice Solutions provides unmatched automated voice and speech consulting services, enabling their customers to deploy world-class applications based on the latest, most effective technologies. I.V.S. maintains an unbending commitment to quality, extensive design and implementation experience across multiple verticals, and dedication to understanding your business needs.
			IQ Services is an industry leader in affordable testing services for contact center and communication systems utilizing technologies like IVR, VoIP, TTS, screen pop or CTI–based and Web applications. Since 1996, IQ Services has provided confidence to hundreds of companies around the world. IQ Services’ key services include performance testing prior to system launch and proactive availability monitoring to check system availability and performance throughout the life of the system. IQ Services provides real traffic into to customer installations for an easy, fast, affordable and accurate view of system performance. IQ Services helps customers go live — and stay live — with confidence.
			Mutare Software is a fully certified AVAYA Communication Premier DesignPartner focused on the design, development and support of software applications on the OctelDesigner platform. Mutare has been providing custom and off-the-shelf solutions for over 17 years. Their expertise in tailoring solutions to solve specific requirements has made Mutare the leading OctelDesigner developer, with more than 780 successfully deployed applications worldwide.
			Premier Technologies, Inc. has been the leading designer and manufacturer of digital equipment for the telecom and sound industries since 1991. Their machines are used both in large call centers and small businesses. Their growing line of remote-load devices allow for MP3 delivery via an IP Network, and Premier also makes traditional digital announcers that load from CDs or tapes.
			Presidio Networked Solutions is one of the fastest growing information technology solution providers in the Northeast. Presidio provides a broad range of IT infrastructure and services built atop the leading technology platforms in enterprise systems, storage management, and voice/data communications. Solutions include IP Communications, network infrastructure, systems and storage infrastructure, security, messaging, remote computing, and IT support. Presidio combines IT consultants with the highest levels of certification and products from the leading technology manufacturers to deliver solutions that will meet your demanding IT requirements.
			Reflection Films is an award-winning video production company that produces marketing, fundraising, and training videos for a variety of businesses and nonprofits. Using documentary-style video and animation, they tell your story in an emotionally compelling way that motivates viewers to respond to a call to action.
			Servion Global Solutions is the world’s largest contact center specific systems integrator, providing end-to-end business solutions and contact center applications. Servion has expertise across multiple platforms and solutions including all Avaya contact center solutions. Servion is also one of a small number of software developers to be accredited with CMM level 4 for their rigorous quality control procedures.
			Vertical Communications is a leader in I P business phone systems. The company focuses on the small-to-medium business (SMB) marketplace, while also servicing a number of high profile national product and service retailers. Vertical's solutions redefine the role that telephony plays in business by delivering voice communications systems with easy-to-use integrated applications that dramatically increase customer productivity and efficiency while reducing costs.